Last updated: July 6, 2026

Privacy Policy

The CoachSigns app — on iPhone, iPad, and Android — is built so we never need to collect anything about you. This page explains exactly what the app does with the small amount of data it touches, and confirms what it does not do.

The short version

  • The app does not collect, store, or transmit any personal information to us or any third party.
  • The app has no accounts, no analytics, no tracking, and no third-party SDKs. The only server it ever contacts is coachsigns.com, and only to download firmware updates.
  • The only data the app handles is the pairing details for your CoachSigns base, which stay on your device.

What the app does

The CoachSigns app lets a coach pair and connect their phone or tablet to their CoachSigns base station — over Bluetooth, or a USB cable — and call signs to the team's player watches. The coaching controls run natively in the app. That is the entirety of the app's purpose.

Camera

The app does not use the camera. Earlier versions scanned a pairing QR code; pairing now happens by plugging your phone or tablet into the base with a USB cable, so nothing is ever photographed or scanned. No images, video, or scanned data ever leave your device — the app never captures any.

What the app stores

When you pair a base, the app saves a small pairing record for that base — its identity and name. On iPhone and iPad this goes in the iOS Keychain, Apple's secure on-device storage; if you have iCloud Keychain enabled, iOS syncs the record to your other Apple devices signed in to the same Apple ID. This syncing is handled entirely by iOS, not by us. On Android, the record is saved to the app's private storage on that device only and is never synced anywhere.

If your base uses its Wi-Fi connection as a fallback, the app also stores that base's Wi-Fi name and password in the same secure storage. Unlike the pairing record, these Wi-Fi credentials are kept on that one device only and are never synced.

We never see, receive, or have access to any of this — it stays on your devices.

Connecting to your base

The app connects to your CoachSigns base over Bluetooth or a USB cable. If neither is available, or during a firmware update, the app can fall back to the base's own Wi-Fi network. To do that it uses the operating system's standard hotspot API (NEHotspotConfiguration on iOS); your device shows its own prompt and manages the connection itself. The app never sees your other Wi-Fi networks, your location, or your network traffic.

Firmware updates

From time to time the app offers free firmware updates for your base station and player watches. When you choose to install one, the app downloads the update file from coachsigns.com and transfers it to your devices. These downloads are anonymous — the app sends no personal information, no account, and no identifiers with the request.

What we do not collect

  • No name, email, phone number, or any account information (the app has no account system).
  • No analytics, crash reports, or telemetry.
  • No advertising identifiers, no tracking across apps or websites.
  • No location data.
  • No contacts, photos library, camera, microphone, or any other device data.

Children

The app is intended for adult coaches managing softball and baseball teams. It does not knowingly collect any data from anyone, including children under 13.

Changes to this policy

If we ever change how the app handles data, we will update this page and update the "Last updated" date at the top. Material changes will also be reflected in the app's App Store and Google Play version notes.

Contact

Questions about this policy? Use the feedback form and we will reply within 24 hours.